PHILOSOPHY

For those patients with insurance coverage, we make every effort to file the appropriate code(s) encountered and documented in the patient’s medical record. Our office is given Services Codes and guidelines to follow to prevent inappropriate charges being billed to your insurance. We will not bill for services other than those documented in your medical record. We cannot code or charge based on a patient’s insurance coverage. If you do not have insurance coverage, we are very sensitive to your individual financial constraints. In either case, it is critical for you, the patient, to stay in contact with our billing department. All charges regardless of the insurance coverage are the patient’s responsibility. We ask that if your insurance has not paid within 45 days that you follow up with them. Please direct your questions regarding your benefits and coverage to your insurance company prior to your appointment. We ask that you provide us with current insurance information at the time of service. If you do not choose to communicate with our credit department and your account does not clear on a timely basis, we want you to understand ahead of time the steps we will take to collect outstanding balances.

PROCEDURE

1. After your anesthesia care you will receive a monthly statement for two months regarding your outstanding balance.
2. If you are unable to pay your balance with these two statements you will receive one final letter from us indicating that your account is past due. This will be sent to your last known address.
3. If you ignore this letter, your account is automatically referred to Bonneville Management Services, who will contact you to set up payment arrangements.